Getting the basics right from the start. NRF delivers a lesson in customer expectations
The recent National Retail Federation - NRF Retail's BIG show and expo in New York was an enormous success for the Ergonomic Solutions Group. With two booths, we followed the theme of the conference sessions by looking at how both static and mobile technology can be enabled to deliver that...
American Disability Act (ADA) Regulations for Retails
Melanie Swann, Lead Ergonomist recently completed a piece of work in the USA assessing a customer’s compliance with the amended Americans with Disabilities Act (2010), and compiled this blog to help US based retailers comply with ADA regulations. Given the litigious nature of the American public it is important that...
Five Keys to Mastering PoS Ergonomics in Retail Environments
People only tend to notice something’s design when it causes problems, and the same is true when it comes to Point of Sale (PoS) workstations, desks and kiosks in retail stores. A poorly designed solution at a PoS workstation can have a significant negative impact on productivity and efficiency and...
Standing at work and being comfortable
When out and about we see the good, the bad and the ugly of workstations… In the latter category; workstations that are designed for standing workers but have had a chair thrown into the mix. Initially this is usually really popular with employees – a chair! They can sit down...
It’s Monsoon season for UCS and secure charging
Charging and storing is key for tablet integration The recently published Tablet TouchPoints Insights from SpacePole, Inc. noted charging and security as one of the five key areas to be addressed in the planning for a successful deployment of tablets and other mobile devices. In today’s unified commerce world, customers expect...
The importance of ergonomics training
Training, training, training! I always tell our customers that installing flexible, adjustable workstations is fantastic… but only if they show their employees how to use them! Too often I go to a site where there is a great set up – adjustable chairs, foot rests or screens so that different...