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American Disability Act (ADA) Regulations for Retails

Melanie Swann, Lead Ergonomist recently completed a piece of work in the USA assessing a customer’s compliance with the amended Americans with Disabilities Act (2010), and compiled this  blog to help US based retailers comply with ADA regulations. Given the litigious nature of the American public it is important that...

Accessibility is a right, not an option

On October 9, 2018, Posted by , In Ergonomic design, By ,, , With No Comments
One of the most common requests that we receive is for guidance to help ensure accessibility for all people. Firstly, the definition of accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. It is also considered to be the...

Bringing the SpacePole touch to HP’s Engage One (ElitePOS) point of sale system

In support of the launch of the sleek and versatile HP Engage One (ElitePOS) point of sale system, we are delighted to announce the release of our Engage One screen mount adaptor which enables compatibility with our market leading SpacePole Essentials range of technology mounting solutions. By combining the great...

OpenSpace A-Frame: Maximizing the tablet revolution

A recent survey from Planet Retail noted that those organizations that utilized technology that resonated with their staff and customers would provide the customer journey that today’s 24/7 consumer demands. The current drive for convergence between online and in-store is providing the ideal platform for tablets to deliver that in-store...

SpacePole enables the best in customer service at Retail Now 2018

In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimized to...

Five Keys to Mastering PoS Ergonomics in Retail Environments

People only tend to notice something’s design when it causes problems, and the same is true when it comes to Point of Sale (PoS) workstations, desks and kiosks in retail stores. A poorly designed solution at a PoS workstation can have a significant negative impact on productivity and efficiency and...

We celebrate our 10,000th SpacePole prototype product

On September 29, 2017, Posted by , In Ergonomic design,SpacePole Products,SpacePole, Inc. news, By , With No Comments
Congratulations to the Technical Sales Support team! We have just recently produced our 10,000th prototype. Since the very first days of the Ergonomic Solutions Group, a “can-do” and customer first attitude has been at the heart of the TSS offering, and over the years, this engine room of success has...

Standing at work and being comfortable

When out and about we see the good, the bad and the ugly of workstations… In the latter category; workstations that are designed for standing workers but have had a chair thrown into the mix. Initially this is usually really popular with employees – a chair! They can sit down...

Accessibility kiosk solutions for blind and partially sighted

If you’ve traveled by plane or train, visited a fast food outlet or looked for stock items in a retailer recently, chances are you’ve used a touchscreen to complete the task. Touchscreen kiosks are increasingly commonplace in restaurants, transportation and retail environments for customer self-service. However, self-service mobile applications, touchscreen...

Tablet Technology at Retail Beauty Counters

On February 14, 2017, Posted by , In Ergonomic design,Industry topics, With No Comments
Tablets were originally intended as consumer leisure devices, but now they are being seen used on the high street.  One such “new” location is at retail beauty counters. Here, tablets are used to input and look up customer profiles, preferences and records, make and manage appointments and check stock levels....