Getting the basics right from the start. NRF delivers a lesson in customer expectations
The recent National Retail Federation - NRF Retail's BIG show and expo in New York was an enormous success for the Ergonomic Solutions Group. With two booths, we followed the theme of the conference sessions by looking at how both static and mobile technology can be enabled to deliver that...
Fiftytwo joins Ergonomic Solutions’ Group ISV Program as their 52RETAIL mPOS application launches on SpacePole Duo™
Ergonomic Solutions Group announced on the opening day of NRF 2019 that they have signed Danish Software Developer, Fiftytwo, as a member of their ISV program. Formed in 1952 as Bording Data, the company changed its name in 2018 to Fiftytwo, delivering industry specific software solutions for retail, leasing and the...
American Disability Act (ADA) Regulations for Retails
Melanie Swann, Lead Ergonomist recently completed a piece of work in the USA assessing a customer’s compliance with the amended Americans with Disabilities Act (2010), and compiled this blog to help US based retailers comply with ADA regulations. Given the litigious nature of the American public it is important that...
5 ways in which tablet technology is transforming the food & beverage
The use of tablet devices in the food and drink service sector has been growing for some time. This blog looks at some of the ways in which they can be utilized to improve the dining or drinking experience for customers, make life easier for staff and managers, and how...
Four reasons why hotels should utilize in-room tablets
Tablets are not exactly new in the hospitality sector, but more and more hotels and chains are seeing the value and benefits of installing tablet devices inside rooms to transform the customer’s experience throughout their stay. We have compiled some of the top reasons for this growth and outlined the...
Accessibility is a right, not an option
One of the most common requests that we receive is for guidance to help ensure accessibility for all people. Firstly, the definition of accessibility is the degree to which a product, device, service, or environment is available to as many people as possible. It is also considered to be the...
Bringing the SpacePole touch to HP’s Engage One (ElitePOS) point of sale system
In support of the launch of the sleek and versatile HP Engage One (ElitePOS) point of sale system, we are delighted to announce the release of our Engage One screen mount adaptor which enables compatibility with our market leading SpacePole Essentials range of technology mounting solutions. By combining the great...
OpenSpace A-Frame: Maximizing the tablet revolution
A recent survey from Planet Retail noted that those organizations that utilized technology that resonated with their staff and customers would provide the customer journey that today’s 24/7 consumer demands. The current drive for convergence between online and in-store is providing the ideal platform for tablets to deliver that in-store...
Looking good at Ralph Lauren
When your brand is all about style and sophistication, the physical store needs to reflect that look. At the point of sale, a compact and ergonomic layout of the technology is a must. It is what the customer would expect of such a prominent fashion brand, and one that should...
SpacePole enables the best in customer service at Retail Now 2018
In a world where retail must seamlessly provide a multichannel experience that allows for the customer to buy in a way that suits them, providing a in experience in-store that matches what the customer finds on line, is vital. Hardware for both static and mobile applications must be optimized to...